RETURN POLICY

Return items that you ordered

You can return many items sold on Macobuy. When you return an item, you may see different return options depending on the seller, item or reason for return.

VIEW ORDERS

Manage Returns

Print return labels and check the status of your recent returns

Frequently Asked Questions

What can I return?

You may return most new, unopened items sold and fulfilled by Macobuy.co.uk within 15 days of delivery for a full refund. 

Learn more about Return Policy 

When will I get my refund?

Usually within 2-3 weeks of returning your order. After we receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.

Learn more about Refund Policy

Does Macobuy offer replacements or exchanges?

Yes, we do. If you received a damaged or defective item, we’ll send you a replacement of the same item. If you’d like to exchange an item for something else, you can exchange for a different size or colour or for an item in your Basket. Just click on “Return Items” on the left and follow the instructions.